Intake Volunteers


Intake volunteers are essential volunteers in our clinic who serve as the link between our patients and their providers. Intake volunteers are responsible for taking vitals, obtaining health histories, presenting cases to the provider, and documenting in the patient’s medical record. This unique role allows volunteers to be fully involved in clinical visits while learning directly from providers. The intake team works with all teams to coordinate holistic care for patients.


Clinic Managers

Duane Macatangay 

Duane is a current fourth-year medical student at the Carle Illinois College of Medicine. He completed his undergraduate degree in materials science and engineering in 2017 and his graduate degree in 2022. He was an EMT/Firefighter for 3 years before moving to Illinois. He has been a clinic manager since 2024, previously serving as an intake volunteer.

Kenny Zhang

Kenny is a third-year medical student at Carle Illinois College of Medicine. He completed his undergraduate biomedical engineering degree at Northwestern University in 2022. He worked as a scribe for an outpatient dermatologist for a year and volunteered as an intake volunteer at Avicenna since starting medical school.

Laya Krishnan

Laya is a third-year medical student at the Carle Illinois College of Medicine. She completed her undergraduate degree in biomedical engineering at the University of Illinois at Chicago, and worked as a software engineer and a medical assistant in immediate care before starting medical school in 2023. She has been an intake volunteer for the last 2 years, and will be stepping into the clinic manager role in 2025.

Marlynn Lopez

Marlynn is currently a fourth-year medical student at the Carle Illinois College of Medicine. She completed her undergraduate degree at the Johns Hopkins University. She worked as a Spanish Interpreter for Johns Hopkins Hospital before starting medical school at the Carle Illinois College of Medicine in 2022. She has been a clinic manager since 2024, previously serving as an intake volunteer and Spanish Interpreter.

Assistant Clinic Managers

Farah Hasan

Farah is a current Senior at UIUC double-majoring in Molecular and Cellular Biology and Community Psychology. She is a Certified Nursing Assistant and currently works as a Personal Care Assistant for students at UIUC with severe physical disabilities. She started in Avicenna on the Outreach team in the fall of 2023 where she was able to serve as one of the Youth Community Outreach Committee leaders. In the summer of 2024, she transitioned into the Intake team as a volunteer before stepping into the Assistant Clinic Manager role in 2025. Following graduation, she plans to attend medical school.

Tyler Stritzel 

Tyler is from Carterville, Illinois and is a current Senior at UIUC studying Molecular and Cellular Biology with a minor in Public Health. Prior to volunteering with Avicenna, he has worked as a Pharmacy Technician and a Certified Nursing Assistant, and currently works as a Healthcare Tech at Carle Foundation Hospital. Tyler started as an Intake volunteer in the fall of 2022 before transitioning to Assistant Clinic Manager in the fall of 2023. Following graduation Tyler plans to attend Physician Assistant School.


Watch this video about what it's like to be an ACHC intake volunteer: